Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Chichester University Case Study  CLICK HERE 

Oratory School Case Study  CLICK HERE

Mrs M Munday Portsmouth, Hampshire

The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.

Mrs S******** Fareham, Hampshire

Always very helpful and obliging.  Always feel that things said will happen.

Mr R Cecil Waterlooville, Hampshire

Appointment change was easy – Engineer was very helpful – Good Service

Mrs T Kxxxx Fareham, Hampshire

Your staff are always pleasant, helpful and informative.  It is also nice not having a different person every time we have a service.

Ken Nash Portsmouth, Hampshire

We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…

Bourne IFA Alton, Hampshire

Your technician provided a first class service and we would have no hesitation in recommending your company.  Excellent. Thank You.

Southern Water Various locations throughout the South

Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

Mr Evans Denmead, Hampshire

Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.

Chris Holiday Guildford, Surrey

Your technician was exceptionally pleasant and helpful – a credit to your company.

Mr *** Petersfield

Very neat and tidy installation.  Very considerate with young family.  Professional and efficient service throughout the whole process.

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  • Mr P Fxxxxxx Liss, Hampshire

    The CIA technician was extremely courteous and knowledgeable, answering all my questions well.

  • Dr P Darling Basingstoke, Hampshire

    Have been with CIA for over 10 years now and they have never disappointed me.  The system designer showed a great deal of professionalism and expertise as well as being personable.

  • Andrew Smith & Son Alresford, Hampshire

    Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

  • Miss B********** Hedge End, Southampton

    The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

  • Alan Jones Newbury, Berkshire

    We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.

  • Roger Garth Hutton Farnham, Surrey

    Prompt, efficient service. Courteous and efficient technician.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Mr D S Freezer Bognor Regis, West Sussex

    Your people have been Helpful – Honest – Informative – Perfect, Thank you.

  • Southern Water Various locations throughout the South

    Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

  • Mr Johnstone, Priory School Southsea, Hampshire

    Another great job – Many thanks.

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